HUD's Web Management Operating Procedures - Appendix I: Using The Web To Implement HUD’s Strategic Goals

Appendix I: Using The Web To Implement HUD’s Strategic Goals

D. Strategic Goal 4: Ensure equal opportunity in housing.

Opportunities:

1. Promote/market information already on HUD's website by educating staff about its availability and publicizing it to HUD partners and the public. Examples of specific information already available that supports this goal include:

• Fair housing
  • English
  • Spanish
• Housing discrimination complaints
  • English
  • Spanish
• Information for senior citizens
  • English
  • Spanish
• Information for people with disabilities
  • English
  • Spanish
• Local information on predatory lending
  • English

2. Enhance/improve local information for people with disabilities and senior citizens.

3. Seek and publish "good stories" about successes in overcoming housing discrimination.

4. Present local webcasts on options/opportunities for people with disabilities and senior citizens.

5. Use realtime chat technology to respond to questions about fair housing

6. Showcase espanol.hud.gov whenever promoting fair housing information, and inform partners (FHIPs, FHAPs, etc.) about information available from HUD's Spanish website