Attachment C - Web Management Task Force

May 19, 2000

1. How much time do you currently spend on maintaining/operating your web pages?

The answers varied widely, ranging from only a few hours per week to 30 hours per week. Most stated they spend around 5 hours per week on web related duties.

2. How much time is devoted to HUDweb/internal customers? And to HUD.gov/external customers?

Most web managers indicate they spend more time on the hud.gov/external external customers. A few said their time was evenly split.

3. Do other people in your office regularly have web related tasks (e.g. you've formed a committee of program area contacts)? Estimate the time they devote.

By and large, web managers work independently. A few indicated they have 'program contacts' from which to get information/ideas on what to post on the web. However, no one indicated the function of a regular working team.

4. Do you feel the time you devote to web manager duties is adequate?

Almost everyone said they do not feel they spend enough time on the web. However, several then followed to say they don't spend enough time on anything-there's simply too much work to do.

5. What's going well?

Again, a wide variety of responses. The three most common responses: