Talk to a Housing Counselor

Information by State  Esta página en español  Print version

Want advice on buying a home, renting, default, foreclosure, credit issues or reverse mortgages? HUD sponsors housing counseling agencies throughout the country to provide free or low cost advice.

Search online for a counseling agency near you, or call HUD's interactive voice system at: (800) 569-4287. If you are facing foreclosure, you need to act now!

If you are 62 or older, and own your own home, a Home Equity Conversion Mortgage (HECM) may be a good option for you. A local HECM housing counselor is available to counsel you about your options and what you should be wary of.

Consumer Fees for Housing Counseling

Foreclosure prevention counseling and homeless counseling services are available free of charge through HUD's Housing Counseling Program. Housing Counseling agencies participating in HUD's Housing Counseling Program are not permitted to charge consumers for these specific housing counseling services. Counseling recipients should not pay for these services. However, housing counseling agencies are permitted to charge reasonable and customary fees for other forms of housing counseling and education services, including pre-purchase, reverse mortgage, rental, and non-delinquency post-purchase counseling services, provided certain conditions are met:

• Agencies must provide counseling without charge to persons who demonstrate they cannot afford the fees;
• Agencies must inform clients of the fee structure in advance of providing services;
• Fees must be commensurate with the level of services provided.

You should contact your local HUD office if you encounter housing counseling agencies that you believe are not complying with these requirements.